| A Customer |
Is the most important person in any business |
| A Customer |
Is not dependent on us, we are dependent on them |
| A Customer |
Is not an interruption of our work - They are the purpose of our work |
| A Customer |
Does us a favour when they call - We are not doing them a favour by serving them |
| A Customer |
Is a part of our business, not an outsider |
| A Customer |
Is not a cold "statistic". They are human beings with feelings and emotions like our own |
| A Customer |
Is not someone to argue or match wits with |
| A Customer |
Is a person who brings us their wants, it is our job to fill those wants |
| A Customer |
Is deserving of the most courteous and attentive service we can give them |
| A Customer |
Is the life-blood of this and every other business |
|
WE LIVE BY THEM |
